Diabetes Treatment Online
Consult a doctor for diagnosis, treatment options, and ongoing management
Get diabetes assessment, treatment, and ongoing management from Australian-registered GPs, online. Whether you need type 2 diabetes treatment, a medication review, a new diabetes management plan, or a prescription refill, our online doctors assess your needs and advise on the next steps.
HelloGP connects patients in Australia with Australian-registered GPs for convenient online consultations.
How Our Online GPs Can Help
- Personalised diabetes consultations with Australian-registered GPs
- Review of your medical history, current diabetes treatment, and existing management plan
- Diabetes medication reviews and prescription support where clinically appropriate
- Optional follow-up appointments to track progress
- Secure eScripts sent straight to your phone or pharmacy
Diabetes Treatment Online: How It Works
1. Book Your Appointment
To book a standard GP consultation for diabetes assessment or management, choose a time that suits you. No referral is needed.
2. Consult With Your GP
Speak with your GP via video or phone to discuss your symptoms, medical history, and current treatment, medications, and monitoring needs.
3. Discuss Your Treatment Plan
Your GP can discuss an appropriate diabetes management plan, which may include lifestyle guidance, medication management, blood glucose monitoring, further testing or a specialist referral where appropriate.
4. Receive Your Prescription
If medication is prescribed following your consultation, an electronic prescription can be sent to you for dispensing at your preferred pharmacy, where available.
What's Included in Online Diabetes Treatment
Medical Review & Assessment
A thorough review of your symptoms, medical history, current diabetes treatment, medications and management.
Ongoing Diabetes Management
Follow-up consultations can help monitor your condition, review your treatment plan and adjust management when clinically appropriate.
Electronic Prescriptions
Where clinically appropriate, electronic prescriptions can be sent to your phone or preferred pharmacy for dispensing.
When Should You Speak With a GP About Diabetes?
If you’re experiencing possible diabetes symptoms or have risk factors for diabetes, an online GP can assess your situation and advise whether testing or further medical review is appropriate.
Symptoms to discuss with a GP may include:
- Excessive thirst or frequent urination
- Unexplained fatigue
- Blurred vision
- Slow-healing cuts or wounds
- Unexplained weight loss or gain
You may also benefit from speaking with a GP if you have diabetes risk factors such as:
- Family history of diabetes
- Age over 40
- High blood pressure
- Being overweight
- Sedentary lifestyle
Diabetes Treatment and Management Options
Lifestyle Management
Support with healthy diet, physical activity and weight management as part of your overall treatment plan. If your GP identifies weight management as part of your diabetes treatment, they may discuss this further or refer you to our weight loss consultation.
Medication Management
Reviewing current diabetes medicines and discussion of treatment options where clinically appropriate.
Blood Glucose and HbA1c Monitoring
Advice on blood glucose monitoring and appropriate testing, including HbA1c and continuous glucose monitors (CGM), to help assess diabetes control.
Specialist Referral
Referral to an endocrinologist, diabetes educator, or other healthcare professional when you need additional specialist support.
Important Safety Note
Online diabetes consultations are not suitable for medical emergencies. If you experience severe symptoms, such as signs of diabetic ketoacidosis (persistent vomiting, fruity-smelling breath, rapid breathing), extreme blood sugar swings, or loss of consciousness, seek urgent medical care or call 000 immediately rather than booking an online consultation.
Frequently Asked Questions
Can I get a diabetes prescription online in Australia?
If clinically appropriate, your GP may issue an electronic prescription following your online consultation. Prescription decisions depend on your individual medical circumstances and clinical assessment.
Do I need a referral to see a GP for diabetes online?
No referral is needed to book a standard GP consultation for diabetes assessment or management.
Can an online GP manage type 2 diabetes?
Yes. GPs can manage many aspects of type 2 diabetes, including medication reviews, lifestyle advice and ongoing monitoring. Your GP can also recommend specialist care if your circumstances require it.
What is an HbA1c test, and can I get one arranged online?
HbA1c is a blood test that shows your average blood sugar levels over the past 2–3 months. Your online GP can arrange a pathology referral for this test.
Can I get help for prediabetes online?
Yes. Our GPs can assess prediabetes risk, discuss lifestyle changes, and monitor your levels over time to help prevent progression to type 2 diabetes.
Can an online GP help with type 1 diabetes or iinsulin management?
Telehealth may support some aspects of insulin management, such as reviewing your current treatment, but not every situation can be safely managed online. Your GP will advise if an in-person assessment or specialist review is needed.
How quickly can I get an appointment?
Appointments are typically available the same day or within 24 hours.
Can an online GP review my diabetes medication?
Yes. An online GP can review your current diabetes medicines, discuss how you are managing your treatment and determine whether a medication review or further assessment is appropriate. Any prescription or medication changes depend on your individual clinical circumstances.
Can an online GP help with a diabetes management plan?
Yes. Your GP can review your current diabetes management, discuss lifestyle and medication options, consider appropriate monitoring or testing, and develop or update a management plan based on your individual needs.
Book Your Diabetes Consultation Today
Get the diabetes care you need, from home! With HelloGP, speak with an Australian-registered GP online and receive prescriptions straight to your phone.
For general information about diabetes, symptoms and treatment, see Healthdirect’s diabetes information.
For more support and subsidised diabetes products, see the National Diabetes Services Scheme (NDSS) or Diabetes Australia.
